Proof in the field

Case Studies

Examples of how we stabilize delivery, modernize OSS/BSS, and build AI-ready foundations for telecom operators.

Case Study #1

Full IT Core Stack (BSS/OSS) replacement for a tier-1 multinational CSP.

Business objectives:Achieve full online end-to-end processes, omnichannel capabilities, N-Play convergent services, and real-time charging across all products.
Scope:B2B/B2C, all fixed, TV, and mobile services. Multicountry (Latam, EU), migrating 150M+ subscribers.
Approach:Implemented a pre-integrated "best of suite" for core domains, adopting out-of-the-box processes. Migrated all products and customers; decommissioned the legacy stack.
Responsibility:Led transformation strategy, architecture, and governance.

SDLC transformation for a leading India CSP.

Business objective:Accelerate time to value in the B2B space.
Context:Domain-driven architecture requires domain expert teams while processes remain cross-domain.
Approach:Shifted from waterfall to SAFe Agile with integrated DevSecOps. Re-architected branching/versioning, introduced feature flags to minimize dependencies, and enabled continuous incremental delivery while decoupling deployment from release.
Scope:B2B SDLC with 15+ teams and 120+ architects and developers across analysis, solution design, development, and program management.
Responsibility:Led strategy, planning, change management, and execution governance.
Results:Cycle time reduced by 50%.

B2B IT architecture transformation for a leading India CSP.

Business objective:Achieve business agility for new and advanced products and services.
Approach:Developed a new core BSS/OSS architecture aligned to TM Forum ODA and Open APIs, leveraging ONAP components for a model-driven, low/no-code paradigm that manages physical and virtual network functions.
Responsibility:Advised and co-led architecture design and execution governance within a SAFe/Agile framework.